Custom Development

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    Custom Development

    The Hudson Center offers a skilled development team that envisions and creates systems, integrations, processes and applications that are unique to the individual client agency. Our years of experience enable us to offer innovative, original, state-of-the-art software.

    Why use the Hudson Center?

    • Streamlined processes
    • Custom systems designed to meet unique needs
    • Custom enhancements created for existing applications
    • Alignment of current workflows and business processes with IT solutions

    Custom Development Efforts by the Hudson Center

    • Family First Prevention Services. The Hudson Center is working with a local social services agency on a software solution to optimize implementation and claiming for the federal Family First Prevention Services Act. This includes provider utilization and service provision tracking, evidence-based practice outcomes data reporting and attestation automation, service referrals management, prevention services reporting, services claiming hierarchy and kinship provider recruitment.
    • EHR Enhancement. A custom-developed module for a behavioral health center’s Electronic Health Record system (EHR) was developed by the Hudson Center to fulfill the unique needs of the health center’s providers and staff. The enhancement enabled the use of smart phrases and split screen views of the patients record, making the workflow of the providers and staff more efficient and accurate.
    • DoNoHarm.report. A not-for-profit advocacy organization hired the Hudson Center to build a web application designed to intake and manage medical complaints about circumcision solicitation and complications, for the purpose of helping parents and guardians submit formal complaints to relevant health and government agencies.
    • AR Analyzer™. The AR Analyzer is a custom-developed system for a NY-based health plan that automatically submits capitation, as well as maternity and newborn KICK invoices to NYS DOH for payment for Medicaid enrollees from managed care organizations. Remittance payments are imported and reconciled in the system, allowing the health plan to monitor and ensure accurate billing and reimbursement.
    • CHP Recon – a system that manages the Child Health Plus roster reconciliation for health plans and submits changes and new members to the NYS CHP KIDS system. This system uses our product Xchange Connect to source changes in CHP membership with a custom rules engine to automate sending membership data to CHP KIDS. The solution also incorporates a web-based front end that allows subject matter experts to review, correct and re-submit information as necessary. Rejections and payment vouchers are imported into the system and reconciled with the outbound transactions, allowing the system to generate action items for the health plan to ensure prompt reimbursement of monthly premiums.
    • ID Card System. A health plan client needed a new system for generating and replacing member ID cards and on-boarding materials for new members. The Hudson Center was able to design and execute the project in under six months.
    • Find-a-Provider internet site. A community health center client wanted to revamp their online provider directory to comply with new federal regulations, and to be more effective and user-friendly. The Hudson Center delivered the new site on-budget and on-time.
    • On-Line Child Health Plus recertification. Used by several NY health plans, the Hudson Center developed a proprietary on-line portal for individuals to recertify for public benefit programs, using a self-authentication protocol. The Hudson Center obtained the approval from NYS DOH – the first authentication protocol approved outside New York City – and has reduced the number of members “churning” (losing and regaining eligibility) in the system.
    • RHIO/QE Communicator™. The Health Homes require sharing of member/patient care plan information with the local Regional Health Information Organizations (RHIO), also known as Qualified Entity (QE) .  The Hudson Center-developed solution systematically collects the information required from a variety of core systems and produces a file for transmission to the RHIO/QE.  The approved file format for transmittal is the state-published Health Information Exchange CCDA format.  The system can also produce a PDF for those unable to accept the CCDA format.